Vaboo Privacy Policy

Last Updated 24 October 2018

We respect the privacy of every person who:
1. visits vaboo.co.uk;
2. administers a Vaboo “Parent Account”; or
3. registers for the Vaboo services via a Vaboo “Child Account” i.e. via a sub account which is associated with the relevant Parent Account,

(the “Sites”) and who uses the services that we make available from the Sites (our “Services”) and we are committed to ensuring a safe online experience.

1. Purpose of this Policy

This privacy policy (“Privacy Policy”) explains our approach to any personal information that we might collect from you or which we have obtained about you from a third party and the purposes for which we process your personal information. This Privacy Policy also sets out your rights in respect of our processing of your personal information.

This Privacy Policy will inform you of the nature of the personal information about you that is processed by us and how you can request that we delete, update, transfer it and/or provide you with access to it.

This Privacy Policy is intended to assist you in making informed decisions when using the Sites and our Services. Please take a moment to read and understand it. Please note that it should be read in conjunction with our Website Terms of Use.

Please also note that this Privacy Policy only applies to the use of your personal information obtained by us, it does not apply to your personal information collected during your communications with third parties.

2. Who are we and what do we do?

The Sites and our Services are operated by Vaboo Limited, (“we”, “us” or “our”). For more information

3. How to contact us?

If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us by:

• sending an e-mail to info@vaboo.co.uk; or
• calling us on: +44 3450 523 957

4. What personal information do we collect and how do we use it?

Our primary goal in collecting personal information from you is to: (i) verify your identity; (ii) help us improve our products and services and develop and market new products and services; (iii) carry out requests made by you on the Sites; (iv) investigate or settle inquiries or disputes; (v) comply with any applicable law, court order, other judicial process, or the requirements of a regulator; (vi) enforce our agreements with you; (vii) protect the rights, property or safety of us or third parties, including our other customers and users of the Sites and at our stores; (viii) provide support for the provision of our Services; and (ix) use as otherwise required or permitted by law.

In particular, we use your personal information for the following purposes:

• Providing you with the Services via the Sites. For more information

• Customer services. For more information

• Customer insight, analysis and surveys. For more information

• Marketing communications from third party discount providers. For more information

• Business administration and legal compliance. For more information

5. How do we obtain your consent?

Where our use of your personal information requires your consent, you can provide such consent at the time we collect your personal information following the instructions provided.

6. Our use of cookies and similar technologies

Our Sites use certain cookies, pixels, beacons, log files and other technologies of which you should be aware. Please see our Cookie Policy to find out more about the cookies we use and how to manage and delete cookies.

7. Third Party Links and Services

Our Sites contains links to third party websites and services. Please remember that when you use a link to go from our Sites to another website or you request a service from a third party, this Privacy Policy no longer applies. For more information

8. How long do we keep your personal information for?

We keep your personal information for a period of 3 years from the date of our last interaction with you.

If your information is only useful for a short period e.g. for specific marketing campaigns we may delete it.

9. Confidentiality and security of your personal information

We are committed to keeping the personal information you provide to us secure and we will take reasonable precautions to protect your personal information from loss, misuse or alteration. For more information

10. How to access your information and your other rights?

You have the following rights in relation to the personal information we hold about you:

• Your right of access. For more information

• Your right to rectification. For more information

• Your right to erasure. For more information

• Your right to restrict processing. For more information

• Your right to data portability. For more information

• Your right to object. For more information

• Your rights in relation to automated decision-making and profiling. For more information

• Your right to withdraw consent. For more information

• Your right to lodge a complaint with the supervisory authority. For more information

11. Credit and debit card details

Please note that we do not collect or process your credit or debit card details. These are however collected and processed by our payment processing service provider Stripe Payments Europe, Ltd (“Stripe”). The collection and processing by these providers of your credit or debit card details and other personal data are governed by their respective terms and conditions. See https://stripe.com/gb/privacy for more information. Stripe may from time to time provide us with information regarding the credits and debits made to your card in order to enable us to reconcile our accounts.

12. Changes to this Privacy Policy

We may make changes to this Privacy Policy from time to time. For more information